TeleCafe
Contact us

We're always happy to help with questions, and we welcome feedback, comments and ideas about the TeleCafe service.

Call 1300 557 644
Or email

Remember to check out our FAQs first.

Frequently asked questions...
VOIP

Now you can access TeleCafe by VOIP!

This is a TRIAL SERVICE available to WOMEN ONLY at this time

How do I get started?

You will need:

  • Broadband / ADSL / Cable (or similar) connection to the internet
  • Headset with microphone (available at all electronics stores – such as Harvey Norman, JB Hi-Fi, Dick Smith, Bing Lee)
  • When you have both of these, you can download for free the SJ Softphone by clicking on http://www.sjlabs.com/sjp.html (* Please note: If you have Windows Vista, please click here and click on External Mirror 1)
  • If you need some help installing the SJ Softphone, please click here
  • Once done, simply dial 6677@voip.telecafe.com.au now!
Some phones may require SIP:6677@voip.telecafe.com.au

Here are 4 top reasons why you should trial TeleCafe by VOIP:

  1. Free to call except for usual cost of your internet plan
  2. Keep your call costs down on your home and mobile phones
  3. See who's online while you're working on your computer
  4. Save your mobile cap for when you really need it!

What is VOIP?

In technical terms it means Voice over Internet Protocol. In much simpler words, you can chat on a soft phone while you're on your computer, without having to reach for your house or mobile phone.

Will it use all my bandwidth?

The SJ Softphone will use about the same bandwidth as streaming the radio from the internet.

Skype, Engin, Netspace users

Do you use Skype, Engin or Netspace or another phone already?
Yes? Then you're set to go. Simply dial 02 9783 7204 now! (If calling from outside Australia please dial +612 9783 7204)

Support

You can contact TeleCafe and we will assist you: VoipHelp@telecafe.com.au
Or, contact your VOIP provider directly:
SJ Softphone: http://www.sjlabs.com/softphone-faq.html
Skype: http://support.skype.com/index.php?_a=knowledgebase
Engin: http://www.engin.com.au/help/help.aspx